
I recently published an article titled, ‘Assessment methods, assessment tasks and other jargon used by RTOs’. It provided examples that mainly focused on gathering Performance Evidence.
In this article, I shall focus on how to gather Knowledge Evidence:
- Step 1. Identify the required knowledge evidence
- Step 2. Write questions to gather the required knowledge evidence
- Step 3. Develop sample answers or marking guide
- Step 4. Add details to the assessment mapping matrix
Step 1. Identify the required knowledge evidence
All units of competency specify the required knowledge evidence. The following is an example of the knowledge evidence specified for the BSBCMM411 Make presentations unit of competency.

Step 2. Write questions to gather the required knowledge evidence
The RTO must explicitly gather the Knowledge Evidence. This will be achieved by getting the candidate to answer questions that have been designed specifically to gather all the Knowledge Evidence. Generally, this means that at least one question will be developed to gather each item of Knowledge Evidence (each bullet point).
The following is an example of questions written to gather the Knowledge Evidence specified for the BSBCMM411 Make presentations unit of competency.

Note: Answers to questions may be oral or written.
Step 3. Develop sample answers or marking guide
The RTO must ensure that assessments are reliable. In other words, evidence presented for assessment should be consistently interpreted and assessment results are comparable irrespective of the assessor conducting the assessment. Sample answers or marking guide are used to support reliable assessment practices.
The following is an example of sample answers for the questions that have been designed to gather the Knowledge Evidence specified for the BSBCMM411 Make presentations unit of competency.

Note: AI was used to generate ideas for the sample answers.
Step 4. Add details to the assessment mapping matrix
The following is an example of an assessment mapping matrix that provides cross referencing details relating to the gathering of Knowledge Evidence for the BSBCMM411 Make presentations unit of competency.

In conclusion
All units of competency specify the required knowledge evidence. And all RTOs must explicitly gather the specified Knowledge Evidence. This article has outlined a 4-step process for writing questions and sample answers to gather knowledge evidence.
Here are some other relevant articles about gather knowledge evidence:
- Knowledge Evidence and the Australian VET system
- How to develop an assessment instrument to gather knowledge evidence
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